PIC Cluster (Hotel Operations) - Bali

Join RedDoorz as a PIC Cluster (Hotel Operations) in beautiful Bali and take the lead in managing multiple hotel properties to ensure exceptional guest experiences and operational excellence. This role is perfect for a dynamic and results-driven professional with a passion for hospitality and a knack for problem-solving. In this role, you'll be responsible for overseeing daily operations, managing a team of hotel staff, and ensuring that all properties meet the high standards set by RedDoorz. You'll work closely with the hotel management team to implement operational strategies that drive efficiency and guest satisfaction.

With a strong background in hotel operations and a proven track record of success, you'll be part of a vibrant team at RedDoorz, a leading hospitality company in Bali. You'll have the opportunity to work in a fast-paced environment, where your ideas and initiatives can make a real impact. If you're ready to take on this exciting challenge and make a difference in the hospitality industry, we want to hear from you.

📋 Tanggung Jawab Pekerjaan

• Oversee daily operations of multiple hotel properties to ensure exceptional guest experiences and operational excellence.
• Manage a team of hotel staff, including front desk agents, housekeeping, and maintenance personnel.
• Implement operational strategies that drive efficiency, reduce costs, and enhance guest satisfaction.
• Monitor and analyze performance metrics to identify areas for improvement and implement corrective actions.
• Work closely with the hotel management team to ensure that all properties meet the high standards set by RedDoorz.
• Develop and maintain strong relationships with suppliers, vendors, and service providers to ensure the smooth operation of all properties.
• Ensure compliance with all local regulations and industry standards.
• Provide leadership and mentorship to hotel staff to help them develop their skills and grow their careers.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Hospitality Management, Hotel Administration, or a related field.
• Minimum of 5 years of experience in hotel operations, preferably in a leadership role.
• Strong knowledge of hotel operations, including front office, housekeeping, and maintenance.
• Proven track record of success in managing multiple hotel properties.
• Excellent communication, interpersonal, and leadership skills.
• Strong problem-solving and decision-making abilities.
• Familiarity with hotel management software, such as PMS (Property Management System) and ERP (Enterprise Resource Planning) systems.
• Ability to work well under pressure and meet tight deadlines.

🛠️ Keahlian

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