Field Collection Specialist - Bali (Contract)

Join Indodana, a leading fintech company in Indonesia, as a Field Collection Specialist based in beautiful Bali! We're looking for a proactive and results-driven professional to join our team on a contract basis, focusing on field collections in key areas including Denpasar, Badung, and Gianyar. In this role, you'll be responsible for visiting clients, collecting payments, and resolving any issues they may have with their loans. This is a great opportunity to work in a dynamic and fast-paced environment while contributing to the financial inclusion of Indonesia.

Indodana is a rapidly growing fintech company that has been at the forefront of financial innovation in Indonesia. Our mission is to provide accessible and affordable financial services to underserved communities. We are committed to creating a diverse and inclusive workplace where everyone can thrive. As a Field Collection Specialist, you'll have the chance to make a real impact on people's lives while working in a beautiful and vibrant location.

In this role, you'll be responsible for visiting clients, collecting payments, and resolving any issues they may have with their loans. You'll use our proprietary collection tools and software to track and manage your collections. This is a great opportunity to work in a dynamic and fast-paced environment while contributing to the financial inclusion of Indonesia.

📋 Tanggung Jawab Pekerjaan

• Visit clients to collect payments and resolve any issues they may have with their loans.
• Use our proprietary collection tools and software to track and manage your collections.
• Build and maintain strong relationships with clients to ensure high collection rates.
• Provide excellent customer service and support to clients.
• Report on collection activities and provide regular updates to the management team.
• Adhere to company policies and procedures, including data privacy and security.
• Work collaboratively with other teams to ensure smooth operations.
• Participate in team meetings and training sessions to continuously improve your skills and knowledge.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in field collections or a related role.
• Strong communication and interpersonal skills.
• Excellent problem-solving and decision-making skills.
• Ability to work independently and as part of a team.
• Familiarity with collection tools and software, such as Salesforce or similar platforms.
• Valid driver's license and reliable transportation.
• Ability to work in a fast-paced and dynamic environment.
• Commitment to financial inclusion and customer satisfaction.

🛠️ Keahlian

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